Every support pro knows that most of their problems could be avoided if their users would just follow a few simple, common sense precautions. If you keep getting calls on corrupted Excel documents, pass around this list of Microsoft-endorsed tips to help users keep their data safe and make your days a little less stressful:
• Move radios, fax machines, televisions, stereos, speakers, and other sources of electromagnetic radiation away from computers.
• If your users are still using floppies, make sure they are not putting them on top of their monitors.
• Regularly run Norton AntiVirus or another utility to scan for viruses.
• Store floppy disks in a disk storage container.
• Don't be a slob—prevent dust from building up around your computer.
• And, most important, exit Windows before restarting or shutting down a client system.
